Install Visio

Before you begin    Make sure your PC meets the system requirements.

The steps below are for the subscription version of Visio Online Plan 2, and one-time purchase (non-subscription) versions of Visio 2019, 2016, or 2013. (For Visio 2010 or 2007, follow the steps in Office 2010 or Office 2007.) Visio is sold as a stand-alone application so if you don't have it yet, Buy or try Visio.

Visio Online Plan 2   
If you have a subscription to Visio Online Plan 2 you won't see an option to install it unless you have an assigned license. If you're the Office 365 admin responsible for assigning licenses, see Assign licenses to users.

Note: Visio Online Plan 1 doesn't include a desktop version of Visio so no installation is required.

Visio Standard or Visio Professional   
If you have one of these non-subscription versions you should have a received a product key with your purchase. Before installing Visio the first time, sign in with an existing or new Microsoft Account and enter your product key* at office.com/setup. Redeeming your key links your account with the Visio app and you only have to do this once. Already did this? Go ahead and Sign in to download Visio.

Note: *Some versions of Visio don't have an associated Microsoft account, or work or school account, or you need to redeem your product key in a different way. See the following if this is how you got your version of Visio Professional 2019 or Visio Standard 2019:

Microsoft HUP: You bought Visio for personal use through your company HUP benefit and have a product key, see Install Office through HUP (The same steps apply to stand-alone versions of Visio purchased through HUP.)
Volume license versions: IT departments might use a different method to install volume license editions of Visio throughout their organization. Talk to your IT department for installation help.
Third-party seller: You bought Visio from a third-party and you're having problems with the product key.

Step 1: Sign in to download Visio

  1. Go to www.office.com and if you're not already signed in, select Sign in.

  2. Sign in with the account you associated with this version of Visio. This account can be a Microsoft account (used with non-subscription versions), or work or school account (used with subscription versions).

    Forgot your account details? See I forgot the account I use with Office.

  3. After signing in, follow the steps below that match the type of account you signed in with for your subscription or non-subscription version of Visio.

    Visio Professional (or Standard)
     Non-subscription version
    Line

    1. From the Office home page select Install Office.

      Screenshot of Office.com home page after signing in
    2. If you have multiple Office products you may have to scroll through the list of your owned products, or if you have an Office 365 subscription, from the header, select Services and subscriptions which lists all the Microsoft products you own.

      Locate the version of Visio you want to install and select Install.

    Tip: To install Visio in a different language, or to install the 64-bit version, select the link Other options. Choose the language and bit version you want, and then select Install.

    Visio Online Plan 2
     Subscription version
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    1. From the Office home page select Install Office apps > Other install options. (If you set a different start page, go to portal.office.com/OLS/MySoftware.aspx.)

      Screenshot of Office.com if signing in with a work or school account
    2. Under Software, select Visio. Choose the language and the bit version you want, then select Install. (To install 64-bit, under Version, select Advanced, choose 64-bit, and then select Install.)

      Tip: If Visio isn't listed under the Software navigation heading on the left-side of your page, it probably means you don't have a license. Check if you have a license and if you don't, contact your admin and ask to have one assigned to you.

    Visio should now begin downloading. Follow the prompts in Step 2 to complete the installation.

Install Visio

  1. Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

    If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

    The install begins.

    Progress of installation of Office app

  2. Your install is finished when you see the phrase, "You're all set! Visio is installed now" and an animation plays to show you where to find the Visio app on your computer.

    Follow the instructions in the window to find Visio, for example depending on your version of Windows, select Start and then scroll to find Visio from your list of apps.

    Office is installed now. Select Close

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